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Patient Satisfaction Survey Results

The S. Mark Taper Foundation Imaging Center is dedicated to care, service and innovation.

To help maintain our high standards and to receive feedback from both our patient community and the medical community, we collect data from two different surveys. Every year we send out a set of detailed questions to some of the physicians who refer patients to us. We also have patient satisfaction survey forms available year-round to all our patients. Below are some of the results from these surveys.

The Overall Expertise Of the S. Mark Taper Foundation Imaging Center Physicians Is

Results are from the 2005 Physicians' Survey and show doctors answering:

"Good" (3.6%), "Very Good" (26.8%), or "Excellent" (69.6%)

To Physicians: The Overall Expertise Of the Imaging Physicians Is: (96.4%)

How Would You Rate the Overall Care You Received In the Imaging Department?

Results are from the Patient Survey forms from the first half of 2006, and show patients answering:

"Good" (2.5%), "Very Good" (14.3%), or "Excellent" (81.0%)

How Would You Rate the Overall Care You Received In the Imaging Department? (97.8%)

Would You Recommend the S. Mark Taper Foundation Imaging Center To A Friend?

Results are from the Patient Survey forms from the first half of 2006, and show patients answering "Yes" (97.7%.)

Would You Recommend Cedars-Sinai Imaging To A Friend? (97.7%)

I Was Able To Schedule My Exam On a Day and Time That Was Convenient For Me

Results are from the Patient Survey forms from the first half of 2006, and show patients answering:

"Somewhat Agree" (4.1%), "Agree" (8.8%), or "Agree Strongly" (82.1%)
I Was Able To Schedule My Exam On a Day and Time That Was Convenient For Me (94.9%)

The Technologist Explained My Procedure and Was Able To Answer My Questions

Results are from the Patient Survey forms from the first half of 2006, and show patients answering:

"Somewhat Agree" (1.0%), "Agree" (5.7%), or "Agree Strongly" (92.6%)

The Technologist Explained My Procedure and Was Able To Answer My Questions (99.3%)

 
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