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Additional Resources for Dual-Eligible Beneficiaries
Cedars-Sinai Dual-Eligible Hotline
Available 24 hours a day.
- 844-CS-MEDIS (844-276-3347)
Health Care Options
This branch of the state’s Medi-Cal Managed Care Division provides information to Medi-Cal beneficiaries. If you do not want to mail in your health plan choice form, you can enroll in your preferred plan by calling the number below.
- 844-580-7272; TTY users, 800-430-7077
Health Care Options also has locations where you can talk privately with an enrollment specialist in person. Click the following link to find an information session: www.healthcareoptions.dhcs.ca.gov/HCOCSP/Presentation_Sites/
Cal MediConnect Ombudsman Program
Offered by the state’s Cal MediConnect program, this office can assist enrollees in navigating issues and filing appeals.
Health Insurance Counseling and Advocacy Program (HICAP)
Volunteer counselors can provide information over the phone and conduct free educational presentations.
- 800-434-0222 (In Los Angeles County, the direct number is 213-383-4519; TTY users, 711)
Website dedicated to pooling information about California’s Coordinated Care Initiative
- 800-MEDICARE (800-633-4227)