Contact Patient Services

Contact the Cedars-Sinai Medical Group Patient Services: 800-700-6424

Our patient service representatives act as liaisons regarding issues on health plan eligibility or enrollment, covered services and quality.

If you are a new patient with HMO insurance, we can assist you in finding a physician and registering with Cedars-Sinai Medical Group. When you contact us, please be ready to provide:

  • Full name
  • Date of birth
  • Insurance identification number
  • The health plan you are with
  • The person who has the insurance (self, parent, guardian or spouse)
  • Any dependents
  • Your address and telephone numbers (work and home)

We have provided on this website the answers to some of the questions we are asked most often under Frequently Asked Questions. We invite you to review these questions, as you might quickly find the answer you seek. If your question has not been answered here, please feel free to contact us.

We can be reached through our toll-free telephone number, 800-700-6424.

Or, you can send us an email with your question. (Please note that we cannot guarantee the security of any computer system or email system outside Cedars-Sinai.)

Send Us a Message

 

Billing Questions: 800-851-0211

If you have a question about a bill you received, our Billing Customer Service Department representatives are ready to assist. You can reach them by calling 800-851-0211.

Healthcare Provider Services: 800-700-6424

If you are a physician or physician office staff, we can assist you with questions on claims, credentialing, eligibility, utilization, referrals and quality.

We can be reached by telephone at 800-700-6424.

Or, you can send us an email with your question. (Please note that we cannot guarantee the security of any computer system or email system outside Cedars-Sinai.)

Send Us a Message

 

Claims Customer Service: 800-284-5553

If you are a healthcare provider with a question about a claim you submitted, our Claims Customer Service Department is available to help. Contact them at 800-284-5553.

Cedars-Sinai Medical Center: 310-423-3277

If you need to contact Cedars-Sinai Medical Center, please call 310-423-3277.

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