Billing Information

Billing Facts

We understand that healthcare can be complicated, and we aim to make the billing process as stress-free as possible. Our staff is available to answer your questions and talk to you about your payment options.

Facility and Physician Billing

We use the insurance information you give us to process your account. We suggest you call your insurance company before your visit. Your insurance company can let you know what services your policy covers and how much you need to pay when you have an appointment.

When you receive treatment and services, we send bills to your insurance company. If they do not pay in a reasonable amount of time or do not cover the total amount of your bill, we may call your insurance company again. We also may call you for help in processing your claim.

If your insurance does not cover your entire bill, we may send you a bill for the remaining amount owed. To make this simpler for you, we will include the amount owed for physician and hospital services on one statement.

For patients under the age of 18, the parent or guardian of a patient at
Cedars-Sinai is responsible for payment.

Outpatient and Physician Office Visits

In California, doctors may not be directly employed by a hospital — even if they work in a hospital — so physician and hospital charges are on separate bills. The total amount billed, however, is the same.

Any physician-ordered services (such as lab tests, X-rays, MRIs, CTs, imaging scans or other tests or procedures) may be billed separately by Cedars-Sinai.

Your insurance company will be billed directly. What your insurance will pay varies, so we suggest you check with your employer or your insurance company before your visit to make certain you will be covered.

Admission to Cedars-Sinai

If you are admitted to Cedars-Sinai as an inpatient, you and your insurance company will receive bills separate from your office appointment charges. The hospital bill will include room charges, nursing care, medications, linens and other things you received during your stay.

Depending on the services you receive, you also may get bills from different departments and doctors at Cedars-Sinai — such as surgeons, anesthesiologists, radiologists, pathologists and others.

Annual Deductible/Copayment

Depending on your health insurance coverage, you may be responsible for paying an annual deductible and/or copayment for care. Unless you have made other plans, you must pay these fees either when you are admitted to Cedars-Sinai or at an office visit with your Cedars-Sinai doctor.

We're here to help. For help with billing, including copayments and deductibles, call Physician Billing Services, 800-851-0211.

For questions about financial assistance, call Patient Financial Services,
323-866-8600.