Visitor Policy and Hours

Policy 

To help protect our patients, visitors and employees from exposure to respiratory viral illnesses, including seasonal influenza, our visitor policy is:  

  • Visitors, volunteers and family must be age 12 or older except where noted below
  • Visitors to the following units must be age 18 or older:
    • All Intensive Care Units
    • 4 South Nursing Unit
    • 6 North Nursing Unit

Requests to visit patients in compassionate-care situations may be approved by the nursing director or administrator on duty:

  • Siblings will be allowed to visit the Obstetrics and Pediatric units as long as they do not exhibit symptoms of a cold or other respiratory infection
  • Regardless of age, anyone exhibiting symptoms of a cold or other respiratory infection will be asked to refrain from visiting the medical center

While we are fully appreciative of the impact this policy has on our patients and visitors, we believe these actions are necessary to help prevent the spread of illness within the medical center. Thank you for your cooperation.

Hours

Daily visiting hours and rules are established for the comfort and safety of your loved one or friend, as well as for other patients in the medical center. We welcome visitors and realize that you are integral to our patient's recovery.  Your adherence to our visiting policies will assist us in doing the best job we can to help your loved one recover. Please contact our Hospitality Center at (310) 423-4444 for more information.

General Visiting Hours - 10 a.m. to 9 p.m.

  • Please limit your stay to 15-20 minutes.
  • Maximum number of visitors in the room is two at a time
  • Children under the age of 12 are not permitted in the patient's room, nor may they wait unattended in the waiting areas.
  • A caregiver may interrupt your visit during some patient care routines.
  • If you are ill, please postpone your visit.

Maternity Visiting Hours - 10 a.m. to 9 p.m.

  • Father or designated support person may visit 24-hours with an identification bracelet provided by the hospital staff.
  • Siblings of all ages may visit
  • All visitors, including children, must be healthy with no rashes, infections, colds, runny noses, diarrhea or recent exposure to infectious disease.

Pediatric Visiting Hours - 10 a.m. to 9 p.m.

  • Parents may visit at any time.
  • Chair beds are available for parents who want to stay overnight in their child's room.
  • Siblings may visit during visiting hours if they are not ill and do not have symptoms of a cold or other respiratory infection.
  • If you are ill, please postpone your visit.
  • Two visitors in the room at any time
  • Children love presents, but please do not bring latex balloons, live plants or flowers. Mylar balloons are permitted. The parents or the nursing supervisor must approve gifts of food.

Intensive Care Unit (ICU) Visiting

  • Visitors must be 18 years or older.
  •  Visitors are permitted 24 hours a day.
  • One person at a time is allowed for five minutes every hour
  • Call from the lobby on the ICU phone before you come to the unit, to make sure you are not interrupting patient care procedures.
  • Tea and coffee are available in the ICU waiting areas.
  • Food is not allowed in the ICU waiting areas. 
  • Volunteers in the waiting areas will take messages for you if you leave the waiting area.
  • Children under the age of 12 are not permitted in the patient's room, nor may they wait unattended in the waiting areas.

Neonatal Intensive Care Visiting

  • Parents are considered part of the care/caring team, not visitors, therefore not restricted by visiting hours.
  • Grandparents may visit unaccompanied by the parents if parents’ approval has been given All other visitors must be accompanied by a parent.
  • Maximum of two visitors at a time are permitted at the baby’s bed
  • Parents and visitors must scrub their hands for three minutes upon entry to the unit.
  • Siblings older than 12 years are welcome to visit
  • Siblings younger than 12 may only be invited to visit under extreme circumstances, as we work hard to limit the exposure to childhood illnesses.

Pediatric Intensive Care Visiting

  •  Parents are encouraged to be at their child’s bedside 24/7.
  • A maximum of two visitors at a time are permitted at the child's bedside
  • Please respect patient privacy; do not wander around the unit or ask about the condition of another child.
  • Children love presents, but please do not bring latex balloons, live plants or flowers. Mylar balloons are permitted.
  • There is no outside food or drink allowed in the PICU.

Patient Telephone Hours

  • Patients can make outgoing calls 24 hours a day.
  • Patient phones are programmed to receive incoming calls between the hours of 8 a.m. and 9 p.m.
  • Patients can request 24-hour incoming phone service or request to receive no calls at all by calling the hospital operator.