A Laboratory Service for Accuracy and Quality
Laboratory Services at Cedars-Sinai adheres to a stringent quality assurance program. From the pre-analytical phase of testing through result delivery, we monitor quality at every stage. We are licensed by the State of California, certified by the U.S. Department of Health and Human Services and accredited with distinction by the College of American Pathologists (CAP).
In addition to meeting the most stringent laboratory requirements and participating in strict external proficiency testing programs, our Quality Assurance Program routinely monitors quality control and reviews preventive maintenance records in compliance with federal, state, CAP and our own policies and procedures.
A Prompt and Responsive Laboratory Service
Cedars-Sinai's Laboratory Services is committed to excellent customer service and reliable support for physicians and their staff. Our customer service representatives promptly address inquiries, such as report status, specimen instructions or requests for reports, around the clock. Billing statements are generated onsite by our dedicated team of specialists available to assist you and your patients. We also offer courier service and conveniently located patient service centers.
A Variety of Reporting Options to Improve Result Timeliness
Laboratory Services offers several innovative reporting capabilities, such as:
- Cedars-Sinai's Laboratory Services (CSLS) Connect, an Internet-based tool for result inquiry with an optional order-entry feature
- Report distribution via laser printer in physician offices
- Autofax of clinical and anatomic pathology reports